Up until a few weeks ago it had been working perfectly, but now it won't stay online. Smoke Alarms. Programming and use of lock is not possible until this step has been successfully completed. Press J to jump to the feed. Here's a previous thread. Here's a previous thread. Assure Lock Touchscreen with Navis Paddle. Nest know the connected home. Since your lock gets its internet connection from your Connect or Guard, first check if the connecting product is offline. When I click on the Nest Connect, it says the last contact was "now," so I think it's getting a good connection between the Wifi router and the Nest Connect. P/N YRD540WV Rev 2 2 Enter 4-8 digit Master Passcode. The Nest Connect is about 4 feet from the lock. Introducing the Nest x Yale lock Get started Explore features and settings Fix a problem Warranty, manual & returns. This site uses cookies from Google to deliver its services and to analyze traffic. Touch the Yale logo to begin. Wait a few minutes to see if your lock comes back online. Any time the line is blocked by something big or heavy, it might be causing interference. Yale knows secure locks. As long as your lock is offline, it won’t be able to send alerts or information to your phone. I bought the Nest x Yale lock with the Nest Connect a year or so ago. This is a Review of the Nest x Yale Lock, a smart lock that integrates seamlessly into your Nest Ecosystem. However, if there’s an issue, you can simply reinstall your old lock and get installation help. Satin Nickel. Page 2 Creating a Master Passcode must be performed upon installation or after resetting the lock to factory default. It's not because there's bad internet. I can still enter codes through the app and they appear to still work even when the lock is offline. Nest x Yale Lock Limited Warranty Yale, the “Warrantor”, extends the following LIMITED WARRANTY to the original purchaser of the Nest® x Yale® Lock ordered, delivered, and installed in the U.S., or Canada (herein the “lockset” or “locksets”): 1. Cookies help us deliver our Services. The Nest × Yale Lock installation steps are relatively straightforward, but you'll need to pay close attention to the details. Use the Nest App and unlock your doors from anywhere and know who's at your door. I will try a new outlet and see if that works. Visit Nest’s support site and search on “Troubleshooting when Nest Guard disconnects or is offline in the  app.”. If you received a low battery alert, use a fresh set of standard AA batteries. Your Connect or Guard then uses Wi-Fi to send information from your lock to the Nest app. The Nest x Yale lock keeps dropping it's connection (maybe other devices are too; I don't know). Nest-Yale Lock goes OFFLINE every few hours, what explains this? Note that the Master Passcode may also need to be set within the app. My best theory is that the Nest Connect has issues staying online, but I can't explain why. I've posted about my epic saga with Nest. Even if your lock is offline, most passcodes will still work. Recognizing the lock using Nest app and QR code was simple. * Give people you trust a unique passcode and get alerts when they come and go. Learn about Wifi products Get started Features and settings Fix a problem Warranty, manual & returns. No lost keys. Designed for the Home. The Yale Pro™ SL is a key-free touchscreen deadbolt with Z-Wave Plus built-in, offered through our pro channels. Introducing Nest Protect Get started Explore features and settings Safety and certifications Fix a problem Warranty, manual & returns. Confirm that the connector is on. I've posted about my epic saga with Nest. Troubleshoot the Nest Connector: Your Nest X Yale lock does not connect to Wi-Fi directly. … Most Locks Are Made For Keys. Meet the secure, tamper-proof lock from Nest and Yale. This indirect connection helps your lock conserve battery power. What a product. So will the thumb turn inside your home. Hi Jr, Here are some things to keep in mind if your lock is offline: - If your lock is having trouble reaching Guard or Connect, it will appear as Offline in the Nest app. Wi-Fi. If you have a Nest x Yale Lock, you will be able to lock or unlock it using a code on the device keypad. This is ridiculous. However, you may not be able to lock or unlock it using the Nest or Home apps, and if you have created temporary guest codes, they may also stop working. Nest Yale Lock Review( 2 Months With The Lock) - Duration: 10:26. Get Tech Support 1-833-202-2695 Enterprise Solutions › It could be noise from the electric outlet. Introducing the Nest x Yale lock Get started Explore features and settings Fix a problem Warranty, manual & returns. What else can be done? This is my second Nest Connect, it was sent to me directly from Nest. So will the thumb turn inside your home. Instead, it uses a low-power connection to talk to Connect or Guard. 10:26. I followed the instructions to from Nest to reset, and then eventually factory reset. Safes . Once the Nest x Yale Lock is paired with the Nest app, 20 passcodes will be available for use. If your lock is having trouble reaching Guard or Connect, it will appear as Offline in the Nest app. This Lock Is Made For People. If your lock is offline, there are still some ways you can lock and unlock your door. Wi-Fi. Yale Real Living®Assure Locks, the next generation of electronic residential locks from Yale, provide versatility and convenient access. - Even if your lock is offline, most passcodes will still work. Orbi RBR40 plus 2 satellites Have many Nest products including thermostat, Nest Protects, Nest Hello, and a Nest X Yale lock. Lock the door with a tap. Built for the Pros. I've spent countless hours on the phone with them walking through issues with the lock. Troubleshooting when your Nest × Yale Lock disconnects or is offline in the Nest app, Tell us more and we’ll help you get there, If your lock is having trouble reaching Guard or Connect, it will appear as. Lock. La serrure Nest x Yale est la serrure intelligente sans clé pour votre maison. When I click on the Lock, it says last contact was "13 hours ago," which is when it was last online. It does not directly connect to Wi-Fi. Learn about Wifi products Get started Features and settings Fix a problem Warranty, manual & returns. Once installation is complete, download the Nest App to add the lock to your Nest account. Nest x Yale Lock (Kincaid Bundle) (YRD540) The connected lock for a more secure Nest home. ELECTRONIC COMPONENTS. They finally sent me a new Nest Connect, thinking the old one was faulty. But I still have the problem of my lock going off line, sometimes every hour, sometimes a little less than that. Then about 5 days in, when i was away for two days, the lock went offline. Usually, pressing the button on the Connect and reconnecting the lock brings it back online, but a few days later it will go back offline again. Rated 5 de 5 de vsummerf par Yale Smartlock with Nest Connect Easy install, Nest application is easy to download and setup. It's keyless, so you can lock and unlock the door from anywhere with the Nest app. Introducing Nest Protect Get started Explore features and settings Safety and certifications Fix a problem Warranty, manual & returns. Hardest part - had to slightly adjust strike plate - took 2 minutes. Regarding the issue of troubleshooting, chances are high you will encounterproblems during the setup process – although it is something the manufacturer is working on improving. Yale Pro SL. Don’t use rechargeable batteries with your lock. Nest X Yale Review: Best Smart Lock for Nest Users If you're invested in Nest's smart-home ecosystem, this is the keyless lock to get. Lock . Buy The Nest x Yale Lock. Nest x Yale lock keeps going offline. It uses a Nest Connector or Nest Guard in your home. How far is your nest connect from the lock? Functions or Features. Unboxing and installation of Yale Lock (with Nest connect).Buy here: https://amzn.to/2HgCVrY It was working great. That means there's an issue between the Nest Connect and the Lock? - Even if your lock is offline, most passcodes will still work. instructions on the lock. Even if your lock is offline, most passcodes will still work. No idea why. Hi Jr, Here are some things to keep in mind if your lock is offline: - If your lock is having trouble reaching Guard or Connect, it will appear as Offline in the Nest app. But this isn't what I paid for and I am not happy about it. And the Nest x Yale Lock works with the Nest Secure alarm system. Even when it's not working, the Google Wifi app (I use a Google mesh network) tells me the Nest Connect is connected via a 2.4Ghz connection to the mesh access point just a few feet away. Today, I finally did factory resets and then set everything up. So will the thumb turn inside your home. Draw an imaginary straight line between your Connect or Guard and your lock. So will the thumb turn inside your home. Hi Jr, Here are some things to keep in mind if your lock is offline: - If your lock is having trouble reaching Guard or Connect, it will appear as Offline in the Nest app. Electronic components warranted TWO (2) YEARS. I have done all the troubleshooting steps within the app. The Nest × Yale lock works with most standard doors. Your lock doesn’t use Wi-Fi. Press Creating a Master Passcode must be performed upon installation or after resetting the lock to factory default. Lock Features: Key Free Deadbolt - It’s secure and tamper-proof. Together, Nest and Yale have crafted a tamper-proof, connected lock that... $299.00 - $299.00. If you forget, you'll get a reminder. So i bought the Nest Yale lock and installed it with my neighbor. Discussion on Google Nest products, including installation and configuration. Learn more about locking and unlocking. Utilisez l'application Nest pour déverrouiller vos portes où que vous soyez et savoir qui se trouve à votre porte. We'll walk you through the entire reset process. I give up now. Can you try a different outlet? Nest x Yale lock CONSTANTLY going offline within the app. When the app is not working there is probably something amiss with the Nest Connector and will indicate ‘Offline’ on your phone. We appreciate your patience and understanding during this time. Today, I finally did factory resets and then set everything up. Your Google Nest × Yale connects to the internet through a Google Nest Connect or Google Nest Guard in your home. Here are some things to keep in mind if your lock is offline: The Nest × Yale Lock in your home works a little differently than other Nest products do. Smoke Alarms . Get an answer from an expert on the Google Home Help Forum. So will the thumb turn inside your home. Refer to the following programming instructions if you are not pairing the lock with the Nest app or for reference. No picked locks. Additional passcodes and further programming can be done in the Nest app. Nest x Yale Lock. Performing a factory reset on the Nest × Yale Lock is a little complex. The problem is caused by firmware versions 1.52.237743 and 1.52.23895, either of which can cause the Nest Guard or Nest x Yale Lock to drop offline. Thick walls, furniture, appliances, and other electronics can reduce the range. I've spent countless hours on the phone with them walking through issues with the lock. To get a professional to help install and set up your Nest products, contact our installation partner, OnTech. I have tried all of the recommended steps to fix the problem, but none of them work for more than a few minutes. … Sunny Indie Gaming 10,260 views. Simple Installation – Replaces your existing deadbolt in minutes, with just a screwdriver. These messages might include error numbers like T030 or T026, failing to connect to the lock when trying to setup the system, something going wrong, or failing to find the product. - Even if your lock is offline, most passcodes will still work. Thanks for the idea. Look at the Nest app home screen and see if your Guard says “Offline.” If so, you’ll need to get it back online. By using our Services or clicking I agree, you agree to our use of cookies. We are experiencing longer than normal wait times for support. I will never be able to lock/unlock my door from my phone and that's OK. Together, we've made a tamper-proof, key-free deadbolt that connects to the Nest app. Hi Jr, Here are some things to keep in mind if your lock is offline: - If your lock is having trouble reaching Guard or Connect, it will appear as Offline in the Nest app. It's a little further, more like 10 feet, but still should work. Auto Relock – It can lock automatically when Nest knows you’re away. By Richard Baguley 29 April 2019 2. - Even if your lock is offline, most passcodes will still work. Once the Nest x Yale Lock is paired with the Nest app, 20 passcodes will be available for use. Take off the battery cover, and remove the batteries from your lock. They finally sent me a new Nest Connect, thinking the old one was faulty. Even if your Connect or Guard is in range of your lock, something may be interfering with the connection. Install the deadbolt. Now off all day. 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